Account Management Solutions
Modern Account Management is a sophisticated practice and today buyers are wielding ever increasing power. Your account managers therefore need not just the skills but also the armoury to effectively engage with the account, protect what you have and grow the business.
Advanced Selling Skills
* Customer Engagement Strategies
* Partnering Practices
* Solution Selling
* Multiple Stakeholder Management
* Trading Terms Negotiation
* Value Creation Strategies
Planning Methodologies
* National Account – “Heavy” Account Management methodologies
* Regional, State, Multi Site Account Management methodologies
* Territory based “Lite” Account Management methodologies
Toolkit and Templates
* Account business and service needs research
* Account Profiles
* Customer Relationship Management
* Strategic Account Plan formats
* Business Review / Preview formats
* Project Management
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